Privacy Policy

Last updated: March 2026

Introduction

This privacy policy ("Policy") sets out how Crayonz, a brand under AIVOLVIX Private Ltd ("we", "us", or "our"), uses and protects any information that you provide when you use this website or mobile application (individually and collectively, "Platform").

Crayonz is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this Platform, be assured that it will only be used strictly in accordance with this Policy.

Please note that our Policy is subject to change at any time. To stay informed of updates, please review this page periodically. This Policy applies to current and former visitors and customers. By visiting and/or using our Platform, you accept and consent to the practices described in this Policy.

What Information Do We Collect?

We collect, store, and use your personal information (that we consider necessary) when you use our Platform. We use this information to provide you with a safe, efficient, and customized experience, which includes displaying content such as recommended products and communicating with you about your orders, new products, and the latest promotional offers. This enables us to provide specific services and features tailored to your needs.

Types of Information We Gather

Information You Provide: We receive and store the information you explicitly provide to us, including personal details such as your user name and password, name, address, telephone number, email address, and other contact information, date of birth, gender, and financial details such as bank account or payment instrument information. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform's features.

Do We Share the Information We Receive?

Respecting customer privacy is a core philosophy at Crayonz. We do not sell, rent, or trade your personal information to any third parties. We do not employ third-party companies to handle your data.

Your information is used solely by Crayonz to process your orders, improve your experience on our platform, and communicate with you about your purchases. We will never share your information without your explicit consent.

Is Your Information Secure?

The security of your information is a priority for us. We use appropriate security policies, rules, and technical measures to protect your information from unauthorized access, improper use or disclosure, and unlawful destruction. However, Crayonz is not responsible for any breach of security or actions of third parties beyond our control.

What Choices Do You Have?

You can regularly add, correct, update, or review your personal information. If you do not want to receive emails or messages from us, please contact our customer care team to unsubscribe. You can choose not to provide your personal information, withdraw your consent for usage, or request deletion of your information. However, this may limit your ability to fully utilize the Platform's features.